a description of the components used together with the claimed product.a detailed description of the problem (we suggest using tape to help us identify the exact position).a fiscal document that proves the place and date of purchase.name, address, telephones and e-mails (as provided at the time of registration of the bicycle on our website, if registration was made).The product must be made expressly clean together with: We always recommend, both for the greater security linked to assembly and pre-delivery verification, both because you are sure of the originality, and for the best after-sales service, to buy from an authorized Colnago dealer near your residence. Please note that if the product was purchased in another country, it must be returned to that country’s authorized dealer. To make a warranty claim you must return the product to the same authorized Colnago retailer where you purchased the product. To obtain a 3 years warranty on a Colnago frameset, please visit this link and complete the form.Ĭlick on this link to get a 3-years warranty on your Colnago frame kit. To make a claim within the warranty period, contact the same retailer from whom the purchase was made and return the product. Colnago guarantees its frames free from production or material defects, if purchased from an authorized dealer.